AI citation intelligence for law firms

A prospective client just asked an AI for a lawyer. Was your firm in the answer?

CitationOS tests how ChatGPT, Gemini, Claude and Perplexity describe, cite and recommend your firm, compares you with the firms they name instead, and tells you what is keeping you out.

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Exhibit A · AI answer

Prompt

“Who is the best truck accident lawyer in Fort Lauderdale?”

Response, excerpt

Halvorsen & Reyes is frequently recommended for commercial trucking cases and publishes detailed case results.[1]

Marchetti Trial Group is cited for large verdicts and bilingual client intake.[2]

Dunmore Law is noted for handling claims against national freight carriers.[3]

Your firm: not named, not cited.

Same city, same practice area, comparable reviews.

Illustrative. Firm names are fictional.

§ 1 · The shift

Search gave clients a page of links and let them choose. AI answers with a shortlist of two or three firms, and many clients start there.

Being findable is no longer the whole job. The question is whether you are the firm the system chooses to name when someone is deciding who to call.

§ 2 · Why good firms are left out

It is rarely about how good you are. It is about how clearly the machine understands you.

  1. AI now shapes the shortlist.

    Clients ask ChatGPT, Gemini, Claude or Perplexity before they search, and the answer arrives already narrowed to a few names. If yours isn’t one of them, the client may never see your site.

  2. There is no page one to climb.

    These systems write an answer rather than rank a list. They name the firms they understand clearly, see described the same way across sources, and find well supported.

  3. Description decides selection.

    How your firm is described, which sources cite it, and which case types it is associated with determine whether it appears when someone is choosing a lawyer.

§ 3 · What the audit examines

Four readings of your firm, taken where clients now ask.

We run the questions your clients ask, in your market, across the major AI systems, then trace every answer back to the sources it relied on.

Representation
How each AI system describes your firm, what it gets wrong, and where it has nothing to say.
Competitive position
Which firms are named in your place, how often, and what their sources have that yours lack.
Authority gaps
The structural reasons your relevance and credibility don’t carry through to a recommendation.
Entity consistency
Whether your name, practice areas and people are described the same way across the directories, profiles and sources AI draws on.

§ 4 · The measure

Citation Score™

A single number for how AI systems see your firm when a client is choosing, built from three components and benchmarked against the firms you compete with.

Search rankings don’t tell you this. A firm can sit on page one of Google and still go unnamed in every AI answer for its city.

Illustrative sample report · Fictional firm Not a CitationOS score

72/ 100

  • Citation PresenceHow often AI names the firm across the question set 82
  • Top-3 RateHow often it is named among the first three 70
  • Narrative DepthHow substantively AI describes the firm 78

We don’t try to game or manipulate AI outputs. We measure how your firm is represented, show you where that representation breaks down, and leave the decisions to you.

§ 5 · Free snapshot

Get your free AI visibility snapshot.

We ask an AI assistant four questions a prospective client in your market might ask, and show you whether your firm is named and who is named instead.

  • Four client-style questions, asked for your market
  • Whether your firm is named, and which firms are named instead
  • Your website’s GEO and SEO readiness

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§ 6 · Full audit

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  • How your firm appears in high-intent queries for your practice and city
  • Which competitors are named instead, and why
  • Your Citation Score and the specific gaps behind it

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